Control room technology has various service offerings including installation, managed services, and maintenance and support services. Efficient services are an integral part of a control room as well as being able to work effectively in a critical working environment. This is expected to drive the growth of services offering during the forecast period.

The market for the industrial safety application is expected to hold the largest share of the security control room market between 2018 and 2023. Industrial safety applications are evolving at a high rate as these are chiefly used in manufacturing plants such as oil and gas and nuclear plants. Along with the growing industrialisation worldwide, the need for industrial safety systems is increasing to protect human resources, industrial machinery, and manufacturing plants, in case any process goes beyond the allowed control margins. A control room in industrial safety plays a critical role as it has to deal with critical operations taking place in a controlled environment. The control room and industrial safety programmes play a key role in the management of industrial plants.

The market for transportation vertical held a major share of the security control room market in 2017. Transportation is a diverse segment that requires control room solutions specific to rail control, port control, traffic management, and fleet management. For most applications, an intelligent transportation system (ITS) minimizes congestion and improves safety, combining security and general surveillance with analysis of large transport network topologies. A typical transport control room operates 24/7 and is specifically designed to provide the best ergonomic solution for the safety and comfort of its operators.